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    Privacy Policy

    Preamble

    With the following privacy policy, we would like to inform you about what types of your personal data we process, for what purposes and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications and within external online presences.

    Types of processed data

    • Contact data
    • Content data
    • Usage data
    • Meta/communication data
    • Contract data
    • Payment data

    Purposes of processing

    • Contact requests and communication
    • Security measures
    • Management and response to requests
    • Feedback
    • Provision of our online services and usability
    • Information technology infrastructure

    Security Measures

    We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different probability of occurrence and severity of the risk to the rights and freedoms of natural persons.

    Transfer of Personal Data

    In the context of our processing of personal data, it may happen that the data is transferred to other places, companies or persons or that it is disclosed to them. Recipients of this data may include payment service providers, hosting providers or other IT service providers.

    Data Processing in Third Countries

    If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this happens in the context of the use of third party services or disclosure or transmission of data to third parties, this will only take place if it is necessary for the fulfillment of our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests.

    Deletion of Data

    The data processed by us will be deleted in accordance with the legal requirements as soon as their consents permitted for processing are revoked or other permissions cease to apply (e.g. if the purpose of processing this data has ceased to apply or they are not required for the purpose).

    Use of Cookies

    We use technically necessary browser storage for functions such as saving your consent and language preference. Optional analytics and advertising cookies or similar identifiers are only used after your consent. You can reject optional services and change or withdraw your choice at any time via "Cookie settings" in the footer.

    Analytics and Advertising

    With your consent (Art. 6(1)(a) GDPR), we use PostHog for website analytics and Microsoft Advertising Universal Event Tracking (UET) for conversion measurement, campaign attribution and optimisation. Depending on your selection, usage data, device and browser information, page URLs, interactions and identifiers may be processed by the respective provider. PostHog is configured with its EU endpoint. Microsoft may process data outside the EEA subject to the applicable safeguards. Without consent, PostHog tracking remains disabled and Microsoft UET receives ad_storage=denied. Consent is voluntary and can be withdrawn at any time with effect for the future.

    Rights of Data Subjects

    You have the right to request information about your stored personal data, their origin and recipients and the purpose of data processing at any time free of charge. You also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions about personal data, you can contact us at any time at the address given in the imprint.

    • Right to information
    • Right to correction or deletion
    • Right to restriction of processing
    • Right to data portability
    • Right to complain to a supervisory authority

    Responsibility for Content

    As a service provider, we are responsible for our own content on these pages according to general laws. However, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

    Updates and Changes

    We reserve the right to update this privacy policy from time to time to protect your personal data even more effectively or to adapt it to changed business practices. We recommend that you review this privacy policy regularly to stay informed about how we protect your personal data.